Black Box Reviews

Tech support did end up helping me fix the issue, so I’ll give them that. But the replies were slower than they should’ve been, and that part’s kind of on them. It wasn’t a terrible experience or anything, just wish they were a bit quicker getting back to me

I reached out to sales and it just took a long time for them to get back to me. Not sure what was going on on their end, but the wait was a bit frustrating.

Set it up in a few minutes and it has been smooth so far . I have not noticed any lag , which is exactly what I was hoping for

I ordered a KVM extender from blackbox.com because I was trying to connect some older monitors with newer PCs, and I wasn’t totally sure everything would play nicely together.
The product page laid things out clearly enough that I could check the ports and cables before buying, which I really appreciated. It’s just decent to give people the info they need instead of making them guess or buy extra stuff they don’t need.

It’s been running for a few weeks now with no strange issues. Always nice when a piece of gear simply fits into the setup and does what it’s supposed to do...

The tech team definitely knew what they were doing and helped me figure things out, which I appreciated. But the replies took a lot longer than I expected, and it made the whole process frustrating. i was kind of hoping for at least an apology for the delays

Overall, the hardware has been okay and did its job for a while, so I’m not totally disappointed. But after a few months, one of the ports started getting loose, which was a little frustrating. It’s not a bad product, I just really wish it felt more durable

I had an okay experience with Blackbox.com. The site was easy enough to use and I did find what I was looking for, so no real complaints there. Some of the prices seemed fair, but a few made me wonder if they might be a little marked up compared to other places, though I didn’t dig too deeply into it. Overall, it’s not a bad option, but I wouldn’t say it felt like an amazing deal either.

I used blackbox.com for some project tracking, and overall it did the job. Adding tasks and checking updates was straightforward, but I’ll admit I got a little confused at times by the way things were laid out. Some parts felt clunky or slower than they should be, so it wasn’t always the smoothest to use day to day. It’s not bad, just feels like it needs a bit more polish.

I had to return something to blackbox.com because I accidentally ordered the wrong item. i’m always a little nervous with returns because I don’t want to get stuck with extra fees or feel like I’m being fooled by fine print, but the steps were clear and they got back to me quickly.

They sent the return label without any hassle, and the refund came through without me needing to keep chasing them. It was simple, no stress, and it made me feel a lot better about ordering from them again.

Most days it does what I need and feels reliable, but I’ve had enough random glitches here and there that I don’t totally let my guard down. I usually double-check things just to be safe.

I had to wait a few days for my refund, which made me a bit nervous because I really didn’t want to be out that money. Support did get back to me though and eventually sorted it out. It wasn’t the smoothest experience, but in the end I got my refund, so I’d say it was fair enough overall

I only used the template , but the docs were clear and easy to follow . I found what I needed quickly , though a few pages felt a little short .

I was able to find what I needed quickly, so yeah… no real complaints. The site was easy enough to get around, which is kind of all I was hoping for.

The network feels way quicker now. No random drops so far, and the speed has been really solid.

The product itself was totally fine, but the shipping cost really caught me off guard. Not saying it’s a scam, but it felt way too high for what I ordered and kind of ruined the whole deal for me. I might consider buying again if they offer better shipping options, but right now it’s hard to justify.

Everything feels well made, and it all works like it should... no complaints from me

I liked that blackbox.com gave me plenty of ways to set things up the way I wanted without making the whole process feel overwhelming. The custom options were easy to find and adjust, which made a big difference.
It did take me a little while to figure out the exact setup I wanted, and there was a small hiccup along the way where I expected at least a quick apology. Still, everything worked out in the end, and overall I’m happy with it

I’ll be honest, the account management side was a bit of a headache. I might be forgetting a few of the smoother moments, but what sticks with me is waiting longer than expected for updates and having to follow up just to get basic answers. It wasn’t a total disaster, and I’m sure there were a couple of helpful replies in there, but overall it felt like nobody really took ownership of the issue. For blackbox.com, I expected the support process to feel a lot more organized.

I had a problem with my order and wasn’t sure what to expect. Support got back to me quickly and sorted it out without making it a huge hassle, which I appreciated. I do wish the instructions had been a little clearer from the start, but overall I’m happy with how everything turned out.

I’d been trying to track down a few cables and adapters for a while, and it was getting frustrating waiting on other sites to restock. Black Box actually had everything available, which was a relief. Ordering was simple, and I didn’t have to keep checking back over and over. Nice to finally get it all in one place. I’d use them again.